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Terms & Conditions

  • Including tax (8%)
  • Excluding tolls and parking fee.
  • Early morning /late night 20% surcharge will be added for the service Between 22:30-6:29.
  • For other prefectures and cities, the rate will be different.
    * If the pick up and drop off, both locations are not within Tokyo Metropolitan area (not within 23 wards), we are unable to arrange with our own vehicle,either our own chauffeur according to the law. We have to farm out to our partner company who is allowed to conduct.
  • The order which we can conduct by our own chauffeur and own vehicle is the P/U or D/O place or the itinerary should be within Tokyo Metropolitan area (within 23 wards).
  • If the schedule is amended to start up later time or finish up earlier after the driver has been dispatched, we charge the rate that has been reserved.
  • If the passenger appears after the reserved pick up time, we will count from reserved pick up time.
  • If the passenger will make any extra hour, we will charge additional fee as extra hour usage.
  • As directed service without finish time (end drop off time) will be counted as Min. 8 hours.
  • We are unable to provide the service more than 12 hours with 1 driver due to the law.
  • The service which is more than 12 hours, we need to change to the 2nd driver according to the law. But you need to reserve more than 12 hours at the time of the reservation. On the service day, we are unable to cover the extra hour request which will be more than 12 hours usage in total.

About Holiday Season

  • ・Blackout day due to parking place is full on holiday season for Japanese. Always need additional fee during those days as below.
    Golden Week (from Friday, April 29th to Thursday, May 5th 2016) / Silver week (from Saturday, September 17th to Monday September 19th 2016 and from Thursday, September 22nd to Sunday September 25th 2016) /Summer holiday (from Friday, July 15th to Sunday, September 4th 2016) /The New Year's holiday (from Thursday, December 29th 2016 to Wednesday, January 4th 2017)
    *During some big event held in Tokyo, the rate and term will be different. Please contact us.

Cancellation fee for Sedans, Minivans and Vans

The following fees will apply to the cancellation.

Less than 48 hours prior to the scheduled pick-up time (local time): 50% of Total Price

Less than 24 hours prior to the scheduled pick-up time (local time): 100% of Total Price